Agree the five best improvements.
Identify reviews the business and agrees five high-value changes, each with an owner and a measure of success.
Give expertise
more leverage.
Professional services firms create value through judgement. Identify helps leadership decide where AI should sit around that judgement, then makes the change real. The AI transformation company for Australian small and medium-sized businesses.
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AI TRANSFORMATION · AUSTRALIAN SMALL & MEDIUM BUSINESSESThe economics of professional services are constrained by scarce senior time. AI creates leverage when it compresses the repeatable reading, drafting, research and process work around expertise.
Train your people and your agents.
We set up and train AI agents with approved business knowledge, instructions and examples, tailored to your industry. We train your team and test the workflow before live connections.
Measure what changed.
Review agent outputs, refine approved knowledge and track real results in your systems. Identify OS and ongoing support stay optional.
Opportunity areas
Where AI can show up in the work.
Matter & document intake
Classify documents, extract key information and create structured matter context from messy inputs.
Research & knowledge retrieval
Make precedents, policies and internal expertise easier to find and apply.
Drafting support
Generate grounded first drafts and structured comparisons for expert review.
Client updates
Turn matter activity into accurate, consistent status communications and follow up.
Business development
Accelerate account research, proposal creation and relationship follow-through.
How we measure it
Value the leadership team can point to.
01Senior time protected
02Matter cycle time
03Knowledge reuse
04Client experience
Explore by function
Who owns the work inside Legal & Professional Services?
Use the industry view to understand the operating context, then go deeper into the department that owns the workflow.