Active AI opportunity work across a complex venue group: repeatable tasks, operational handoffs, AI assistants and responsible automation. No unverified deployment or AI ROI is claimed.
REVIEW THE ACTIVE ENGAGEMENT VIEW THE LIVE GROUP WEBSITEFind your best
AI opportunities.
For established Australian SMEs. Find where admin wastes time, customer work slows down and AI could help you grow. Get five clear opportunities, owners and practical next steps.
Indicative audit investment: A$8k–A$30k excluding GST, depending on scope. No Identify OS subscription required.
ID/
AI TRANSFORMATION · AUSTRALIAN SMALL & MEDIUM BUSINESSESPREVIOUS OPERATING EXPERIENCEMEET THE FOUNDER
AI TECHNOLOGIES · INDEPENDENT USE
Previous roles and independently used technologies. Not Identify client results or vendor endorsements.YOUR NEXT STEP · NO TECHNICAL BRIEF NEEDED
If the live calendar is unavailable, you can send a call-back request inside the same Identify booking panel. A request is not a confirmed meeting.Start with the business problem.
Tell us the business problem, not which AI tool you think you need. Request a short conversation or send a scoped enquiry. We will review the context before suggesting a next step.
AI Transformation Sprint
Agree your five most valuable AI improvements and what each needs: team training, agent setup, approved knowledge and implementation. The audit stands alone; building and training agents is a separately scoped next step.
REQUEST AN AI BUSINESS AUDIT INSIDE THE AI TRANSFORMATION SPRINTDISCUSS THIS FOR YOUR BUSINESS
See the standard of work before committing.
An Identify audit produces a decision-ready Top Five Plan. Instead of a list of software recommendations, each priority has a problem, accountable owner, safe first action and measurement plan.
An accountable business owner
A practical first step, with controls
A baseline before claiming an outcome
IDENTIFY.TOP FIVE TRANSFORMATION PLAN
SYNTHETIC EXAMPLE
PRIORITY 01 / CUSTOMER ENQUIRY HANDOFF
BUSINESS PROBLEM
Requests arrive across email, web forms and the venue team. Ownership and handoffs need to be understood before selecting automation.
FIRST SAFE ACTION
Map current channels and exception paths, then trial a human-approved classification and routing workflow using suitable existing tools.
ACCOUNTABLE OWNER
Customer Operations Lead (to be agreed)
HOW WE WOULD MEASURE
Record today's handling time and exception rate; compare like-for-like after the agreed pilot.
IMPLEMENTATION GATE
Data access, customer privacy and accountable approval before any production change.
REAL EXPERIENCE · CLEAR PROVENANCE
A practical starting point, backed by operating experience.
The sample plan shows the format. These examples show the founder's background and a current engagement, not invented AI savings.
02 / FOUNDER & OPERATING PARTNERSimon GreallyPrevious leadership roles at Harrison.ai and Heidi Health, two healthcare AI companies
Previous senior operating roles inform Identify's approach to commercial decisions, product adoption and execution. Those companies are not presented as Identify AI transformation customers.
SEE THE FOUNDER'S EXPERIENCE“Clarity, energy and commercial thinking that continues to drive the business forward.”
RichardCEO, West HQ
Testimonial from Simon's earlier operating work, not an independently measured Identify AI outcome.
Client, founder and illustrative work are labelled separately. SEE ALL DOCUMENTED WORK
BUILD YOUR SPRINT
Get the right plan before you talk to us.
Answer a few questions and Identify will shape the recommended format, focus, duration and indicative budget around your business.
01
Where should we focus?
02
What do you most want to achieve?
03
How large is the business or scope?
04
Where are you with AI today?
05
When do you want to move?
Not another list of AI ideas.
The Sprint works across leadership priorities, customer journeys, workflows, systems, data and teams to identify where AI can create measurable value and what it will take to make the change real.
Leadership priorities
What the business is trying to improve, protect or grow.
Workflows
Where time, handoffs, repetitive work and decision friction are concentrated.
Systems and data
What information exists, where it sits and how the business already works.
AI readiness
Capability, access, governance, security and the level of change the organisation can absorb.
The agreed top five
From the wider opportunity portfolio, agree five specific changes with a business owner, first action, feasibility, baseline and success measure.
Training + implementation roadmap
Identify the team training, agent setup, approved knowledge and tests each priority needs. Scope pilots and human approvals before implementation.
Five priorities the business can actually deliver.
Five agreed priorities, not a generic AI wish listA business owner for each changeFirst safe action, training and pilot for eachBaseline, target and success measureGovernance and implementation decisionsA plan you can hand over or manage in optional Identify OS
After the Sprint
Three ways forward.
Identify implements
We take the priority opportunities into Build and Activate, designing the systems and staying close until the new way of working is in use.
We build with your team
Identify works alongside internal technology, data or transformation teams to provide product, architecture, workflow and delivery capability.
You take the roadmap
The Sprint stands on its own. Your team can use the opportunity portfolio, business cases and roadmap to run implementation internally.
Is this an AI audit of tools?
No. The focus is the business. We look at workflows, economics, systems, data, people, risk and the operating model before deciding which technology belongs in the solution.
Who should be involved?
Usually leadership plus people who understand the real work across operations, customer service, finance, sales, people, systems and AI.
What do we receive?
A human-reviewed assessment, a ranked Top Five Transformation Plan with owners, first actions, measures and a practical training and implementation roadmap. The five initiatives can then be tracked together in Identify OS.
What happens to our top five priorities?
Identify can train your people, set up and train AI agents for your departments and industry, then test and connect agreed workflows. Implementation is separately scoped; nothing is deployed automatically from an audit. Identify OS is optional.
Do we have to use Identify OS or stay with Identify for implementation?
No. Identify can build in your existing business systems, work alongside your own team, or provide the reviewed audit and roadmap for an independent handover. Identify OS is optional.