Privacy Policy

Effective date: 2024. Identify ("we," "us," or "our") is committed to protecting your privacy. We strive to provide a secure and transparent online experience where your personal information is handled with care, confidentiality, and in compliance with applicable privacy laws.

By accessing our website (identify.com.au), you agree to the terms outlined in this Privacy Policy, including our right to amend this statement as needed. We encourage you to review this policy regularly to stay informed about any updates.

1. Information We Collect

When you interact with our website, we may collect personal information such as:

• Name, email address, and contact details (submitted via forms or emails)
• Business details (if provided)
• Usage data and analytics (collected through cookies and tracking technologies)

Your information is stored securely within our systems and used solely for the purposes outlined in this policy.

2. How We Use Your Information

We use the personal information we collect to:
✅ Provide and improve our services
✅ Respond to inquiries and communicate with you
✅ Send relevant marketing updates, newsletters, or event details (with opt-out options available)
✅ Conduct internal research, analytics, and statistical reporting

We do not sell or share your personal information with third parties for their marketing purposes. If we ever need to share personal information, we will seek your explicit consent, unless required by law.

We may use aggregated, depersonalised data for research, analytics, or industry insights.

3. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to:

• Enhance site functionality and security
• Understand user behavior and improve your experience
• Deliver relevant advertising (if applicable)

You can manage your cookie preferences through your browser settings.

4. Security & Data Protection

We take reasonable steps to protect your personal information from unauthorised access, misuse, or loss. However, we cannot guarantee complete security against cyber threats.

If you suspect any unauthorised access to your personal information, please contact us immediately.

5. International Data Transfers

As a global business, we may transfer your information to international affiliates. If this occurs, we ensure that adequate data protection measures are in place and comply with applicable privacy laws.

6. Third-Party Links

Our website may contain links to third-party websites. While we aim to link only to reputable sources, we do not control their privacy practices. We encourage you to review their policies before providing any personal information.

7. Accessing & Updating Your Information

You have the right to:

• Request access to your personal data
• Update or correct inaccuracies
• Request deletion of your data (where legally permissible)

To submit a request, please contact us at hello@identify.com.au with details of your inquiry. We will respond within three (3) business days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated where applicable.

9. Contact Us

For any privacy-related inquiries, please contact us at:

📧 Email: hello@identify.com.au
📍 Address: Nagurra Place, Rozelle, 2039, NSW, Australia

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